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Key account manager

Melbourne
Heidelberg Materials
Key Account Manager
Posted: 29 January
Offer description

Key Account Manager – Engineering

Location: Doncaster
Sector: Engineering, Infrastructure & Major Projects


Are you passionate about building strategic partnerships and delivering technically led, customer-centric solutions? We're seeking a dynamic Key Account Manager – Engineering to lead high-value relationships across engineered, infrastructure and project-based customers, driving growth through solution-oriented strategies.

In this role, you'll take ownership of a portfolio spanning key engineering accounts and major project stakeholders. You'll influence internal and external decision-makers to deliver long-term, sustainable outcomes, leading change, driving margin growth, and shaping the future of engineered construction solutions.


What You'll Do

* Develop and execute 2–5-year strategic account plans to maximize value, margin and long-term project pipelines

* Build and manage trusted partnerships with engineering firms, contractors, asset owners, project managers and consultants

* Lead tender submissions, technical proposals and contract negotiations, ensuring strong commercial and risk outcomes

* Align regional execution with national strategy through cross-functional collaboration

* Identify commercial, technical and delivery risks and implement mitigation plans

* Influence industry best practice through technical engagement, thought leadership and specification involvement

* Support product, technical and digital initiatives by aligning customer and project requirements with evolving solutions

* Champion safety, compliance and governance through our Zero Harm philosophy and Integrated Risk Management System


What You Bring

* 5+ years' experience in senior B2B sales or Key Account Management within engineering, infrastructure or project-based environments

* Strong critical thinking and communication skills, with the ability to influence both technical and commercial stakeholders

* Ability to translate project data, specifications and insights into value-driven solutions

* Proven success managing complex accounts, long sales cycles and multi-stakeholder projects

* Highly skilled in negotiation, tendering and commercial decision-making

* Deep understanding of value-based selling, solution development and technically complex offers

* Ability to manage ambiguity and influence across engineering, procurement and executive levels

* Energetic, personable and performance-driven with a collaborative mindset

* Background in construction materials, engineering, industrial or infrastructure sectors is highly desirable


Why Join Us?

* Work with a national leader in engineered construction solutions

* Be at the forefront of major projects, infrastructure and industry innovation

* Attractive remuneration package including company vehicle, phone, laptop and sales incentive program

* Collaborate with a highly skilled, supportive technical and commercial team

* Enjoy a role offering autonomy, strategic influence and genuine career progression


Our People


Our culture is driven by our values of High Performance, Respect and Integrity, A Sense of Ownership, Accountability and Collaboration. These values underpin our success and create an inclusive, supportive workplace.

We grow and develop our leaders through multiple pathways, including graduate programs and operational and technical career streams. We recruit great people, invest in their development, and provide the experience needed to build long-term careers.

We value diversity and believe our workforce should reflect the communities we serve. Embracing diversity leads to improved safety, performance and operational outcomes—and we are committed to making this a reality.

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