Looking for a Front Office team member who can provide exceptional customer service. The successful candidate will be responsible for handling guest check-ins and check-outs, managing reservations, and providing general assistance to guests.
Key Responsibilities
* Provide check-in and check-out services at the hotel reception.
* Handle reservation queries via telephone and email.
* Run end-of-day audit processes.
This role is ideal for someone with experience in hospitality and strong communication skills. Previous experience with hotel booking systems would be an advantage but not essential as comprehensive training will be provided.
Requirements
* Previous customer service experience in hospitality.
* Experience with hotel booking systems (training provided).
* Ability to work independently and under pressure.
The Sebel Launceston offers a dynamic and supportive work environment with opportunities for career growth. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply.