Job Description
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As a Motor Vehicle Assessor, you will leverage your experience and trade qualifications in panel beating, spray painting, or motor mechanics to assess vehicle damage. With a keen eye for detail and passion for cars, you will manage a diverse range of motor claims negotiating safe, cost-effective repairs and ensuring exceptional customer outcomes.
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Key Responsibilities:
* Manage the assessment and repair process, negotiating cost-effective and safe repairs.
* Deliver exceptional customer service by providing superior support and expertise.
* Cultivate relationships with industry partners and internal teams.
* Work collaboratively within a team to achieve common goals and contribute to the team's success.
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What You Bring:
* A trade qualification (Cert III) in panel beating, spray painting, or mechanics plus 5 years post-trade work experience.
* Demonstrated experience preparing repair estimates and delivering customer service excellence.
* Strong organisational skills and excellent time management.
* Ability to work well within a team environment and support colleagues.
* A proactive approach to enhancing customer satisfaction.
* Commitment to maintaining high performance standards.
* Current unrestricted driver's license.
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Required Skills & Qualifications
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This role requires:
* Trade qualification (Cert III) in panel beating, spray painting, or mechanics.
* 5 years post-trade work experience.
* Proven ability to prepare repair estimates and deliver customer service excellence.
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What We Offer
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We offer:
* Fully maintained company car, fuel card, phone, and laptop.
* Flexibility in work hours supporting work-life balance.
* Autonomous role within a collaborative team environment.
* Discounts on retail and insurance products.
* Comprehensive employee assistance program and career development opportunities.
* Community engagement initiatives including donation matching and volunteer leave.
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At our organisation, we believe in creating a diverse, accessible, and inclusive culture. We are passionate about inspiring our people and building connected relationships amongst our team members and with our customers.