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The System Analysts provide high level technical direction, support and advice to maintain defined enterprise service levels in one or more technology domains.
Key responsibilities
Provide support and assistance in the clarification and prioritisation of tasks by ensuring assigned priorities are met in accordance with defined enterprise service levels.
Assist management in the decision making process by preparing technical and capacity reports, specifications and trend analysis within the unit.
Manage ICT assets by ensuring relevant information is recorded accurately.
Convert business capacity needs into ICT capacity and performance of enterprise systems into infrastructure component capacity requirements.
Assist with the implementation and maintenance of the process to continuously monitor ICT resource consumption against established usage plans and have exceptions reported to be resolved in a timely and comprehensive manner.
Use the endorsed modelling tools to assist with the prediction of capacity and performance requirement.
As required initiate in-depth technical investigations on system components and include forecasts concerning future technologies.
About you
We are searching for someone who:
High level oral and written communication skills to enable effective interaction in individual and group situations and the ability to maintain relevant system documentation and produce technical reports/documents for management (NHS: effective and strategic influencing, collaborative working).
Demonstrated expertise and technical skills in one or more of the following; (SFIA: TECH Level5).
High level experience in querying and merging large data sets using sophisticated data interrogation tools and techniques with the ability to summarise, interpret and communicate complex data sets in a non-technical way.
A strong attention to detail, accuracy and timeline focus is essential.
Demonstrated high level analytical, conceptual and problem-solving skills with a proven record in the translation of business demon into ICT capacity requirements for a large, complex and distributed service delivery organisation.
Demonstrated skills in task scheduling and automation using products such as Alteryx, PowerBI, Qlikview, Powershell, Selenium and Visual Basic Scripting.
Demonstrated experience in monitoring tools such as SCOM, Splunk and Solarwind experience would be an advantage.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Hospitals and Health Care
Location
Brisbane, Queensland, Australia
Salary
A$85,******-A$91,******
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