$31.33 hourlyPayrate+12% Super +Salary packaging
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Position: Dispatch OfficerLocation: Unanderra, NSWDivision: The Flagstaff Group – Print, Mail & Digital
Are you an organized, detail-oriented professional who thrives on ensuring things run smoothly?
We're seeking a Dispatch Officer to join our Print, Mail & Digital division in Unanderra!
This full-time role is perfect for someone who enjoys coordinating dispatch schedules, maintaining accuracy, and supporting a high-volume production environment with a commitment to quality service.
To apply, please submit your resume and a cover letter.
Tell us why this role excites you and how your experience can help us deliver quality outcomes for our clients.
Why This Role Could Be Your Next Career Move:
This isn't just a dispatch role—it's your chance to be part of a supportive team where your contribution helps make a real difference every day.
Full time Role: 38 hours per week, Monday to Friday
Pay Rate: $31.33 per hour
Meaningful Impact: Ensure customer orders are delivered accurately and on time
Salary Packaging Options: Increase your take-home pay with tax-effective benefits
Annual Picnic Day: Enjoy a fully paid day off to celebrate with colleagues
Probity Check Support: Assistance with NDIS Worker Clearance, Police Check, and more
Employee Assistance Program: Free and confidential support for your wellbeing
Staff Perks: Discounts on gym memberships, Flagstaff products, and wellness services
Career Development: Opportunities to grow across logistics, operations, and dispatch systems
Inclusive Workplace: Be part of a team that values diversity and teamwork
What We're Looking For
Have experience in dispatch, warehousing, or logistics operations
Demonstrate excellent attention to detail and organizational skills
Are confident using dispatch or inventory systems, scanners, and basic IT tools
Can coordinate schedules and manage multiple tasks in a busy environment
Communicate clearly with team members, drivers, and customers
Understand WHS requirements and maintain a safe work environment
Have a positive, team-focused attitude and take pride in quality service delivery
Your Role
As our Dispatch Officer, you'll be the final checkpoint ensuring customer orders are prepared, tracked, and dispatched accurately.
Key responsibilities include:
Order Preparation: Pick, pack, and prepare mail, print, and digital products for dispatch
Dispatch Coordination: Organize schedules, manage courier pickups, and maintain delivery timelines
Inventory Management: Track stock, update records, and maintain accuracy across systems
Quality Assurance: Check and verify outgoing products meet quality standards
System Operation: Use dispatch tools, scanners, and software to record and monitor orders
Customer Service: Communicate with internal teams and customers to resolve queries
WHS & Compliance: Maintain safe work practices and follow compliance procedures
How to Apply
Ready to bring your dispatch skills and reliability to Flagstaff?
We'd love to hear from you!
To apply, please submit your resume and a cover letter.
Tell us why this role excites you and how your experience can help us deliver quality outcomes for our clients.
At The Flagstaff Group, we're proud to be an equal opportunity employer.
We're committed to building an inclusive workplace that welcomes everyone—regardless of age, gender, background, disability, sexual orientation or identity.
We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and those from all walks of life.
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📌 Dispatch Officer - Print Mail Digital
🏢 The Flagstaff Group
📍 Wollongong