Dandenong South location with an immediate start
Permanent role - $60,000 plus super
Career progression encouraged within this growing business
About the role:
Are you an enthusiastic person who enjoys collaborating with internal and external stakeholders?! This is a varied and dynamic role that focuses on customer service and transport administration. You will report directly to the customer service manager and will be part of a fun and energetic team based in Dandenong South
Key responsibilities:
Reporting to the Customer Service Manager, your role will be diverse include
General logistics and administration duties
Produce and distribute run sheets
Book, monitor and track transportation activities
Assist in scheduling of a daily tautliner run
Communicate with drivers, operators, and other stakeholders to provide necessary instructions and resolve any issues or delays
Respond to all incoming customer calls
Strong attention to detail and accuracy
Assist in maintaining driver runs and customer bookings
Providing support to other team members and attending to customer queries
Be well presented & be able to work within a team.
High level of customer service is a must
Skills / Experience:
Having worked at least one year in an Administration / Data Entry role, you will have the below skill set:
Intermediate/Advanced knowledge of Microsoft Office and computer software's
Strong communication skills
Friendly, positive and enthusiastic approach to work
Ability to work within a high-volume environment
High degree of attention to detail and accuracy
Discretion in relation to confidential information
About the business:
Due to an internal promotion, they are now looking a Customer Service Representative to come on board and join their growing business. This is a permanent position and requires someone who is comfortable handling any customer queries as well as providing extensive data entry support including running reports through Excel as well as internal systems. This role is expected to start immediately with interviews being conducted straight away.
Please note this is not a Work from Home role and will be based their Head Office in Dandenong South.