This role involves investigating complex insurance claims to prevent financial loss and providing specialist support to other teams.
Key responsibilities include developing investigation strategies, conducting objective investigations, and reviewing high-risk cases.
Other duties involve interviewing clients, gathering additional information, and collaborating with external services to access further data.
The successful candidate will possess excellent communication skills, problem-solving abilities, and a solid understanding of insurance laws and procedures.
Desirable qualifications include Certificate IV in Financial Services or Certificate III in Investigative Services.