Job Details
Posted: 24/02/2026
Location: Warners Bay
Job Type: Permanent, Full-time
Salary: $30.00 - $30.00
Job Category: Banking - Retail/Branch
Position
Customer Advisor – Contact Centre (Warners Bay, NSW)
Join our vibrant Contact Centre team at Regional Australia Bank, where every call is a chance to help someone — and learn something new.
Kickstart Your Career in Customer Service!
Looking to grow your skills, build your career, and make a real impact.
Why You'll Love Working Here
* Office-based role, part-time or full-time, with a supportive, friendly team
* Monday–Friday + one Saturday per month
* $30/hr + super + leave loading
* No banking experience needed! We value experience from retail, hospitality, and any customer‐facing role
What You'll Be Doing
As a Customer Advisor, you'll be the first voice our customers hear. You will:
* Help people manage their accounts and answer everyday banking questions
* Work in a fast‐paced, team‐driven environment
* Use your product knowledge to recommend banking solutions that fit customer needs
What We're Looking For
* Strong phone communication and a natural customer‐service mindset
* Calm, logical approach to problem‐solving
* A self‐motivated learner who's eager to grow
* A reliable team player ready to make a real difference
Our Contact Centre operates Monday to Friday from 8:00am to 6:00pm, and Saturdays from 8:30am to 12:00pm. As part of our supportive and collaborative team, you'll work on a rotating roster that ensures great coverage for our customers. This includes starting at 8:00am and finishing at 6:00pm at least twice per week, with one of your rostered days being a Friday. We're proud of our positive team culture—where flexibility, teamwork, and genuine care for one another make every shift feel meaningful and rewarding.
Benefits
* Birthday leave, paid parental leave, volunteer days & wellbeing support
* Staff banking perks — including special rates
* A warm, welcoming workplace focused on development
* A meaningful career supporting your local community
Contact
Reach out to Megan Olley, Team Manager
Phone: 6771 6960
Email: molley@regionalaustraliabank.com.au
Ready to Apply?
Send your CV and cover letter via SEEK or the Regional Australia Bank website.
Tell us why this role excites you — we can't wait to hear from you!
Applications Close
10 March 2026
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