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Solutions specialist

Sydney
Kaseya
Posted: 24 January
Offer description

We're looking for a commercially driven
Solutions Specialist
with strong B2B/SaaS sales experience to support our account management teams and drive revenue across our existing customer base. This role is ideal for someone who thrives at the intersection of
sales strategy and technical enablement
, spending the majority of their time closing deals while leveraging technical knowledge to support consultative conversations.

This is a
70% sales-focused role with a 30% technical component
, supporting solution positioning, demos, and customer engagement across a broad portfolio of IT solutions.

The Role

As a Solutions Specialist, you'll partner closely with Account Managers to identify opportunities, influence deal strategy, and close both transactional and high-value sales. You'll act as a trusted advisor to customers, translating technical concepts into clear business outcomes and value-driven solutions.

Key Responsibilities

* Drive new revenue through upsell and cross-sell opportunities within existing accounts
* Partner with Account Managers to develop account strategies and close deals
* Own and manage opportunities across the full sales cycle, from qualification to close
* Deliver solution overviews, presentations, and demonstrations to customers and internal stakeholders
* Apply a consultative sales approach to understand customer business and technical needs
* Articulate the value and commercial impact of solutions rather than just features
* Maintain an accurate and active sales pipeline across multiple accounts
* Provide regular forecasting and pipeline updates to management
* Coordinate internal technical and sales resources to support deal execution
* Share customer insights and competitive intelligence to support continuous improvement
* Consistently meet and exceed monthly and quarterly sales targets

About You

* 3–5 years of successful experience in B2B or SaaS inside sales
* Strong sales acumen with a proven track record of closing deals
* Technical understanding of IT solutions, infrastructure, or software platforms
* Comfortable discussing topics such as applications, operating systems, and virtualised environments
* Confident communicator with strong phone and stakeholder engagement skills
* Able to build relationships across technical and non-technical audiences
* Highly organised with experience managing multiple opportunities simultaneously
* Experience selling into MSPs or mid-sized IT organisations is advantageous

Why Join Us?

You'll be part of a business with a broad, integrated portfolio of IT solutions, giving you the opportunity to sell meaningful, high-impact solutions while building deep customer relationships. This role offers strong exposure, career progression, and the chance to sharpen both your sales and technical skillset — without being pigeonholed as purely technical.

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Send an application
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