OverviewAn opportunity has arisen for an accomplished Retail Manager to join Eyescan Toorak – a distinguished boutique optical practice renowned for combining premium eyewear with leading clinical expertise.
Working alongside Ophthalmologist Dr Harry Unger and a highly regarded team, this role offers the chance to shape the patient experience at one of Melbourne's most prestigious addresses.In this role, you will curate a seamless and personalised journey for every eyecare client – from expert clinical care to the selection of exquisite, designer frames.
With a robust and passionate customer base, the opportunity exists to develop deep relationships and continue to build a loyal following of eyewear clients.
We are seeking an experienced professional who embodies discretion, elegance, and service excellence, and who takes pride in leading a team to deliver standards of care that meet the expectations of Toorak's discerning clientele.Whilst optical experience is preferred, a background in premium/luxury goods and high touch customer service will also be considered favourably.QualificationsSignificant retail or practice management experience in a premium retail or healthcare settingStrong leadership and the ability to inspire and refine team performanceProven expertise in customer care and operational excellenceA consultative, relationship-driven approach to client care and eyewear stylingBenefitsAn attractive, tailored salary package commensurate with your experienceOngoing professional development and mentoring opportunitiesAnnual product allowance, with exclusive benefits for family and friendsThe unique balance of boutique independence supported by the strength of G&M; Eyecare, a proudly Australian organisationAbout Eyescan ToorakSince 2010, Eyescan Toorak has built a reputation for uncompromising excellence in eyecare and eyewear.
Our practice integrates ophthalmology, optometry, and boutique optical dispensing in one refined setting, with Dr Unger consulting in-practice twice weekly.Our curated selection of high-end frames, combined with exceptional clinical expertise, has made Eyescan a destination for patients who expect nothing less than the finest.
Here, every interaction is an experience, every detail considered, and every patient valued.At G&M; Eyecare we believe that no two pairs of eyes are the same.
Every individual has something unique to bring to their role, that's why we encourage and support diversity in all its forms.
At G&M; Eyecare we are committed to making the environment you work in inclusive and enabling.
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📌 Boutique Manager | Toorak
🏢 Georgeandmatilda
📍 Melbourne