Welcome to Multinail
Multinail, a distinguished industry leader, boasts a workforce of over 300 professionals and a broad presence spanning across Australia and beyond. Our expertise lies in the creation of machinery and the development of cutting-edge software solutions for the timber wall, floor, and roof prefabricated building sector.
When you become a part of Multinail, you enter a world where you join a dedicated, knowledgeable, and experienced team of individuals who are passionate about learning, continuous improvement, and the pursuit of innovative ways to conduct business.
As a global entity, Multinail possesses substantial intellectual property and abundant resources. The opportunity to contribute to our ongoing success awaits you!
About the Role
In this role of Software Support Officer, your primary focus will be providing expert, phone-based technical support and advice on the use of Multinail software and hardware across residential and commercial construction applications.
Most customer interactions will occur over the phone or via TeamViewer, where you’ll deliver training consultations, guide users through technical issues, and support new customer acquisitions, conversions, and the growth of existing accounts, with occasional
Only those with permission to work in Australia should apply.