About Us
We are a dynamic and forward-thinking education system providing quality educational services to over 70,000 students in 144 schools across Queensland.
Job Overview:
The ICT Coordinator plays a critical role in delivering technical support and assistance to staff and students. This includes managing the College IT service desk, diagnosing and resolving ICT incidents, contributing to the continuous improvement of ICT services, and ensuring compliance with guidelines.
Key Responsibilities:
* To hold suitable qualifications and possess a variety of experience with network and technology systems.
* To provide high-level support and assistance to both staff and students as required.
* To manage the College IT service desk, including triaging, resolving, and escalating issues if necessary.
* To diagnose and resolve ICT incidents and issues within a timely manner.
* To contribute to the continuous improvement of ICT services.
* To provide technical advice regarding ICT hardware and software/services.
* To assist with preventative maintenance, routine repairs, and the onboarding/offboarding of staff and students.
* To monitor compliant usage of student devices.
Eligibility Criteria:
* To hold a Paid Employee Positive Notice Blue Card prior to commencement.
* To be eligible to work in Australia for the duration of the appointment.
* To have a commitment to and understanding of the ethos and traditions of Catholic Education.
Working Conditions:
The successful applicant will work in a dynamic and supportive environment, collaborating with colleagues to deliver high-quality educational services.
Contact Information:
Please direct all inquiries to Mark Newton at 07 5482 0600.