The Opportunity
We are seeking an organised and enthusiastic professional with a passion for exceptional customer service to join our diverse administration team. This casual role involves supporting administrative and clinical teams across the hospital—from front office and reception through to ward services.
Key duties include coordinating clerical tasks throughout a patient's hospital journey, from admission to discharge, and providing prompt, courteous support to patients, relatives, and staff. Shifts range from 2 to 5 days per week (based on staffing needs), with potential to transition into a permanent part-time role.
2 x roles available – 1x Noosa Hospital and 1x Nambour Selangor Hospital.
Key Responsibilities
* Provide effective management of incoming calls to the hospital
* Provide timely, accurate information to patients, visitors, and staff.
* Work closely with medical teams to ensure a seamless patient experience.
* Perform and interpret Health Fund eligibility checks and collect payments.
* Perform patient admission and discharge processes efficiently.
* Compile and manage patient admission paperwork and clinical documentation.
Skills And Experience
You will be an approachable and proactive administrator who values patient care and customer service aligned with Ramsay's core values.
You will have:
* Previous experience in a similar role (preferred).
* Familiarity with Meditech or other patient data systems (desirable).
* Knowledge of Health Funds and patient eligibility (desirable).
* Strong attention to detail.
* Excellent communication and interpersonal skills.
* Ability to work independently and within a team.
* Proficiency in Microsoft Office and general computer literacy.
This role suits someone who can confidently manage varied tasks and competing priorities throughout the day.
If you don't quite fit all the skills and experience, please still apply. We highly value attitude and enthusiasm over experience.
What's in it for you?
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts—you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
* Please note casual employees may not be eligible for all benefits.
Noosa Hospital
Noosa Hospital is an acute medical and surgical facility located in a peaceful bush land setting. It provides a comprehensive range of inpatient and day services across a wide range of specialties. Equipped with advanced medical, surgical and diagnostic technology, Noosa Hospital is able to provide high quality care to patients.
Nambour Selangor Private Hospital
Nambour Selangor Private Hospital is a modern, 76-bed health care facility providing a broad range of medical and surgical services.
The Hospital prides itself on providing health care services to the people of the Sunshine Coast and beyond.
Conveniently located within 30 minutes of Caloundra, Maroochydore, Mooloolaba and Coolum Beach, and 20 minutes from the Hinterland towns of Montville and Mapleton. Nambour Selangor Private Hospital offers an easy point of access for medical and surgical treatment in a low traffic area and calm environment.
The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of 'People Caring for People' since 1964.
Requirements
* Provide or complete a National Police Check (conducted within the last 12 months)
* According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
For enquiries, please contact Cherise Buchbach Administration Manager via email
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at
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