**Job no**: 537700
**Work type**: Part time
**Location**: Sydney
**Categories**: Workplace Experience
**_ISS IS A PLACE TO BE YOU_**
**_ We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It's you that makes the difference to making amazing places, and we believe everyone can influence change for the better._**
**_ " Connecting People and Places to Make the World Work Better"._**
We have an exciting opportunity to facilitate an exceptional and engaging workplace experience for our employees, internal and external clients, and their visitors at our Sydney location, as a **Executive Concierge**, on a **Part Time basis.**
This challenging and exciting role will have you serve as the primary contact for client facing workspaces and internal events, and helping our clients achieve their purpose.
In addition, the role will be responsible for delivering the unexpected, making each encounter enjoyable, exciting and personal. As an ambassador for brand principles, culture and values, this role is perfect for someone who embraces an ethos of outstanding service and keeps it at the heart of everything they do.
**The Position**:
- Provide a friendly and engaging welcoming experience and Customer service, meeting all client expectations and acting as the face of our customer brand.
- Represent ISS as a professional, responsive and committed partner to the success and continuous improvement of the contract.
- Proactive and predictive service delivery and excellence
- Ensure meeting rooms are reset and stocked and resolve any equipment issues promptly
- Maintain the assigned commercial site/floors as the corporate showcase to all visitors
- Ensure all relevant process documents, procedures and listings are accurate and up to date.
- Follow end-to-end journey in relation to cleaning and reactive maintenance work orders raised.
- Support, promote and drive engagement to client events and activations.
- Support and nurture the online community, delivering experiences that are network-based, accessible and inclusive.
- Ensure all relevant mailboxes are monitored and managed.
- Consider sustainability and cost savings in all decision-making
**Our Benefits**:
- Competitive remuneration package on offer
- Company laptop and mobile provided
- Join an inclusive workplace that values diversity and promotes equal opportunities for all employees
- At ISS we prioritise employee and workplace safety. We strive to continually maintain a safe working environment for all of our employees
- We value and support your growth and development. Ongoing training provided via our internal Learning Management System
- Internal promotions and opportunities within our global organisation
- Access to staff discounts with a variety of companies including insurance and childcare
- Work-life balance
**Minimum Criteria**:
- Strong experience in hospitality or customer service role with outstanding track record of delivering exceptional customer experiences
- Demonstrated ability managing stakeholder relationships
- Excellent multi-tasking skills
- Excellent personal presentation, with well-developed verbal & written communication skills
- Proficient in Microsoft Office suite
- Sound time management skills, self-motivated, organised, and have the ability to work unsupervised
- Solution focused team player
- Able to provide a clear police check dated in the last 12 months and other compliance requirements
**Advertised**: 19 Aug 2025 AUS Eastern Standard Time
**Applications close**: