Office Assistant Job Description
We are seeking an experienced and skilled Office Assistant to join our team.
* To apply, please submit your resume and cover letter via email or post.
Please note that only shortlisted candidates will be contacted for an interview. We thank all applicants for their interest in this position but regret that we cannot contact everyone individually.
About the Role
The ideal candidate will have excellent communication and administrative skills, with a strong ability to work independently and as part of a team.
The successful candidate will have a positive attitude, be reliable, efficient and have a keen eye for detail.
As an Office Assistant, you will play a vital role in supporting the smooth operation of our depot.
You will interact daily with drivers, visitors and customers, providing exceptional service and support.
Your key responsibilities will include:
1. Welcoming and assisting drivers, visitors and customers in a professional manner;
2. Answering phone calls, responding to emails and providing front counter service;
3. General administration and office support tasks including data entry, reporting and transferring information into computer systems;
4. Preparing and reviewing documentation for accuracy and compliance;
5. Scanning freight for depot management, collections and drop-offs;
6. Liaising with supervisors and management to ensure accurate client information;
Requirements
To succeed in this role, you will need:
* Exceptional customer service skills with a professional friendly approach;
* A proactive can-do attitude and willingness to learn and grow;
* Strong communication skills, both written and verbal;
* The ability to multitask and prioritise effectively;
* Great time management and attention to detail;
* Proficiency with Microsoft Office and confident data entry skills;
* Experience with Startrack, FedEx or TNT tracking systems (highly regarded but not essential - full training provided).
Benefits
This is a fantastic opportunity to secure a permanent full-time role within an established Western Australian logistics company while developing your skills in administration and customer service.
Our depot offers a supportive team environment with opportunities to develop your administration skills.
We are looking for someone who thrives in a dynamic and varied role where no two days are the same.