Job Title:
Operational Support Specialist
Key Responsibilities:
* Collaborate with the Design Manager across all stages of production, from development to delivery.
* Draft and submit purchase orders, and maintain production tracking documents.
* Coordinate with suppliers, factories, and internal teams to manage timelines and quality expectations.
* Monitor sample and bulk production statuses; ensure timely approvals.
* Assist with garment fittings, sample labeling, and production notes.
* Complete Tec Packs.
* Manage and track shipments, logistics documentation, and import processes.
* Conduct quality control checks on incoming production.
* Organise and archive samples, swatches, trims, and lab dips.
* Maintain data integrity across PLM, WIPs, and internal systems.
* Support photoshoot coordination with sample tracking and returns.
Requirements:
* 2-3 years experience in a production, product development, or fashion operations role.
* Strong administrative skills with exceptional attention to detail.
* Understanding of garment construction and production timelines.
* Proficient in Microsoft Excel, Google Sheets, and PLM systems (or willingness to learn).
* A proactive communicator who thrives in a fast-paced environment.
* Able to juggle multiple deadlines with ease and a solution-focused mindset.
* Passion for fashion and alignment with our brand's values.