SERVICE TECHNICIAN
Digga is Australia's leading manufacturer of Machinery attachments for the Earthmoving & Construction industry. A multi‐award winning, global company, with 5 state‐of‐the‐art facilities worldwide, our product & passion for providing total customer solutions is second to none.
The opportunity now exists for a professional and driven Service Technician to join our Yatala team. The right candidate will be a mechanically minded person who will play a critical role in ensuring our customers' needs are met by servicing, inspection, diagnosis, maintenance and preventative care of our products including loaders and attachments.
Field Service Technician Responsibilities
* Perform routine repairs, maintenance, and service work
* Detect, diagnose and troubleshoot faults by disassembling the equipment and determine most appropriate outcome or solution
* Reassemble, test, clean and adjust repaired or replaced parts/assemblies
* Perform maintenance services such as oil changes, flow and pressure tests to achieve optimum performance of product
* Carry out delivery goods on site as required; dealing professionally with customers
* Devise test procedures and supervise test activities
* Complete daily repair logs and communicate with supervisor/manager
* Completion of all paperwork relating to the completion of jobs, including timesheets, service reports and other required information
* Providing exceptional customer service at all times
Experience And Qualifications
* Proven working experience as a service technician; relevant trade qualification preferred
* Be analytically minded and have strong problem‐solving abilities; Ability to fault find
* Strong mechanical aptitude, hydraulics experience and knowledge is advantageous
* Possession of a current forklift ticket and a manual driver licence
* Excellent organisational and time management skills
* Ability to be adaptable, displaying a high level of integrity, honesty, reliability and confidentiality at all times
* Basic computer skills
* Whilst not essential, product knowledge in earthmoving attachments will be an advantage, as is an understanding of hydraulics, motors and electrical circuits.
Company
* Opportunities for career progression and additional training
* Free EAP service for staff and their families
o Fitness App
o Exclusive offers for well‐known/leading brands and company's
o Wellbeing toolkits
o Assessments and support programs covering Financial, Mental, Physical and Social Wellbeing
* Staff events such as company BBQs, Christmas Parties etc
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