Your new company
A growing Cloud Managed Service Provider in Melbourne's South-East requires a Senior Systems Engineer for a permanent opportunity commencing ASAP. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and excellent career development opportunities.
Your new role
Within this challenging and rewarding position, you will be responsible for:
* Providing 3rd level remote and onsite IT support for clients.
* Taking ownership of platform, technology and architecture.
* Designing, implementing and delivering a broad range of IT projects.
* Collaborating with Service Desk, Technical Managers and Project teams.
* Delivering a high level of customer service and communication.
* Handling escalations, whilst mentoring and training Level 1 & Level 2 Support Engineers.
What you'll need to succeed
To be successful in this role, you will have:
* Proven experience working in a Managed Service Provider.
* Strong knowledge of Azure, Office 365, Microsoft Exchange, Windows Server, Active Directory, Intune, VMware / Hyper‐V / AVD, Backup technologies and Network troubleshooting.
* Prior experience with AWS, Fortinet and Aruba is highly advantageous.
* Highly developed troubleshooting and problem‐solving skills.
* A tertiary education in Information Technology, alongside Azure, Microsoft, AWS, VMware, HP and Fortinet certifications are beneficial.
* A current driver's licence and vehicle.
What you'll get in return
Working in an organisation where they develop and grow careers, you will be offered a great salary package, working across a supportive and collaborative team. This organisation prides itself on internal promotion and career development. Do not miss out!
What you need to do now
If you're interested in this role or know of someone that may be, please click 'Apply Now' or forward an updated CV to .
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