SVHN Non-Admitted Service Practice Manager: The Kinghorn Cancer Centre
* Role title: Non-admitted Practice Manager - The Kinghorn Cancer Centre
* Role type: Permanent full time
* Department and location: The Kinghorn Cancer Centre, St Vincent's Hospital, Darlinghurst
* Salary: $87,813.00 - $116,824.00 + super + salary packaging
About the role
* Lead and inspire a multidisciplinary administrative team to deliver high-performing, patient-focused outpatient services.
* Drive operational excellence through workforce planning, clinic optimisation, and effective management of patient access, waitlists, and referrals.
* Harness data, reporting, and performance metrics to support service growth, funding outcomes, and informed decision-making.
* Champion continuous improvement initiatives that enhance patient experience, service efficiency, and quality outcomes.
* Collaborate with clinical leaders and key stakeholders to implement strategic priorities, lead change, and shape the future of outpatient care.
About you
* Demonstrated experience managing outpatient clinic operations within a complex healthcare environment.
* Solid understanding of outpatient clinic operations, including electronic patient records and scheduling systems, billing practices, non-admitted patient data, Activity Based Funding (ABF), and staff roster management.
* Proven leadership experience in workforce planning, performance management, and developing high-performing teams.
* Strong analytical and problem-solving skills, with the ability to use data to improve service delivery, patient flow, and operational performance.
* Excellent communication and stakeholder management skills, with a commitment to patient‐centred care and continuous improvement.
Why work at St Vincent's?
* Join us on our mission to provide care to all, including the most at‐risk people in our community
* Discounted access to many gyms for you and your family with Fitness Passport
* Access to discounted private health insurance with Medibank
* Access to a government salary sacrifice program. Make a proportion of your salary tax‐free
* Committed to financial support for educational development, scholarship programs, paid study leave
Sponsorship / work rights for Australia
Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.
Your employment is conditional upon the completion of all role‐required pre‐employment checks, including relevant immunisations.
Equal opportunity
We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.
As part of our commitment to reconciliation we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.
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