A Victorian government client is seeking a Lead ITSM Specialist to support the implementation of a new Enterprise Service Management system.
The role entails evaluating and designing ITSM processes, partnering with business areas to optimize workflows, and leading post-incident reviews.
The ideal candidate will have a strong background in IT Operations and ITIL V3/V4 experience.
This position offers an initial 12-month contract within a dynamic environment.
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