Call Centre Operator
* Located in Newcastle - if you're based in Maitland, after training you can work from the Contact Centre in Maitland
* $35.80 per hour + super
* 35 hours per week
* 6 month contract (high chance of extension)
* 100% onsite
We are looking for multiple experienced Customer Service Representative to join a NSW government client in Newcastle on a 6 month contract.
About the Role
* Delivering outstanding customer service through clear communication and attention to detail.
* Utilising intermediate computer skills across various operating systems.
* Collaborate with team members and other departments to resolve complex issues and improve the customer journey.
* A strong understanding of confidential information handling, adhering to organizational and legal standards.
* 8:30am-5pm rotating roster Monday to Friday, excluding public holidays
Skills & Experience
* 2+ years of Customer Service experience
* Strong organisational skills and attention to detail.
* Intermediate computer skills - proficient in Microsoft Office
* Excellent written and verbal communication skills.
How to Apply
Click APPLY if you are interested
Please note: Only shortlisted applicants will be contacted