Overview
Join to apply for the Letting Manager role at Accor. Conveniently nestled to the south of central Broadbeach, Break Free Diamond Beach offers self-contained one, two and three bedroom apartments, with Pacific Fair Shopping Centre nearby and access to the beach for leisure.
As the Letting Manager, you will oversee the daily operations of the letting business at Break Free Diamond Beach. Your key responsibilities will include managing owner and guest interactions, leading staff, liaising with body corporate representatives, and ensuring compliance. Backed by a dedicated onsite team and a well-structured roster, you’ll have the support needed to drive high performance and deliver exceptional outcomes.
Responsibilities
- Manage the roster in line with contracts, awards and budgets
- Communicate passionately and effectively with all internal and external stakeholders, such as owners, team, body corporate representatives and residents
- Yield/Revenue management in conjunction with our Shared services team to ensure strong returns for owners and Accor
- Ensure service standards are met in line with the contract and expectations
- Drive loyalty, guest satisfaction and employee engagement through hands-on and inclusive management
Skills and Experience
- Real Estate License (REA) – Required or a willingness to obtain it
- Excellent communication and interpersonal skills – Ability to build and maintain strong relationships with clients, colleagues, and stakeholders
- Effective time management – Strong organisational skills with the ability to prioritise tasks and meet deadlines
- Hands-on and supportive leadership – A proactive management style that fosters team collaboration and drives performance
- Solid administrative competence – Attention to detail with the ability to manage documentation, reporting, and operational processes efficiently
- Conflict resolution – Skilled in handling challenging situations calmly and effectively to ensure smooth operations
- Knowledge of health and safety regulations – Familiarity with industry compliance standards to ensure a safe and secure environment for guests and staff
Accor Benefits
- ALL Heartist Membership – Discounts on accommodation and food & beverage worldwide
- Family & Friends Discounts – On a range of accommodation, services and events
- Accor Live Limitless (ALL) Loyalty Program – Earn status and reward points on stays
- Learn Your Way – Access to Accor’s training platforms (Accor Academy and Typsy)
- Build Your Network – Join a global hospitality network with Accor professionals
- Worldwide Opportunities – Global presence with opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
Job Details
- Seniority level – Mid-Senior level
- Employment type – Full-time
- Job function – Sales and Management
- Industries – Hospitality
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📌 Letting Manager
🏢 Accor
📍 Australia