Experienced Female Support Worker – Complex Needs
Location: Canberra, ACT
Employment Type: Casual
Hours: 6 – 25 hours per week (with potential for more for the right person)
Pay Rate: $37 – $42 per hour (depending on experience)
About Us
Primo Care Disability Services is a Canberra-based NDIS provider committed to delivering high-quality, person-centred support to individuals living with disability. We are currently seeking a dedicated and experienced female support worker to join our team in supporting a participant with complex support needs.
About the Role
You will be working one-on-one with a participant who requires structured, consistent support due to complex behavioural and psychosocial needs. The role requires a calm, confident and compassionate professional who can implement positive support strategies, establish strong rapport, and maintain clear boundaries.
Key Responsibilities
* Provide reliable and consistent support with daily living tasks
* Support the participant’s emotional regulation and goal progression
* Promote independence and community participation
* Engage in activities that encourage routine, structure and stability
* Communicate effectively with the participant’s team, including family and therapists
* Maintain professional boundaries and thorough documentation
Essential Criteria
* Minimum 2–3 years of experience in disability or mental health support
* Proven ability to work with participants with complex needs or behaviours of concern
* Female support worker only (due to participant preference)
* Excellent communication, patience and interpersonal skills
* Flexibility to work various shifts including mornings, afternoons, and weekends
Qualifications and Requirements
* NDIS Worker Screening Check
* First Aid and CPR Certificate
* Valid Driver’s Licence and reliable vehicle
* NDIS Orientation Module (or willingness to complete)
* Certificate III or IV in Disability, Community Services or relevant field (preferred)
What We Offer
* Competitive pay: $37 – $42 per hour (casual)
* 6–25 hours per week with room for growth
* A supportive, values-driven workplace
* Ongoing training and supervision
* Opportunity to work closely with a participant and make a genuine difference
How to Apply
Please apply via Indeed with your resume and a brief cover letter outlining your experience working with complex clients. Only shortlisted candidates will be contacted.
Job Type: Casual
Pay: $37.00 – $42.00 per hour
Benefits:
* Professional development assistance
Experience:
* support work: 2 years (Preferred)
Work Authorisation:
* Australia (Preferred)
Work Location: In person