About Our Role
We are seeking a highly skilled professional to provide exceptional customer service and support our customers in a team environment.
Key Responsibilities
* To deliver exceptional customer experience by identifying individual needs and promoting our products and services.
* To showcase excellent customer service skills and build rapport with customers in a team setting.
* To participate in ongoing training opportunities and apply learned skills to support customers and colleagues.
Necessary Skills and Qualifications
* Outstanding communication and customer service abilities
* Demonstrated sales expertise
* Cash handling experience
* Attention to detail and accuracy
* Able to quickly build rapport with people and work collaboratively as a supportive team member
* A demonstrated ability to adapt positively to change
* FSRA Tier 2 qualification (desired)
* Lending and/or previous banking experience (desired)
This is a full-time role based on a 38 hour work week, with the flexibility to work at any branch within the region as required.