Location: Ballarat
Employment Type: Full-Time Permanent
Department: Ballarat Branch
Closing Date: 11 May 2026
Are you passionate about 4WDs and delivering top-tier customer experiences? We're looking for a motivated and knowledgeable Sales Professional to join our dynamic team in the 4x4 accessories industry.
The Role:
As an experienced salesperson, you'll be responsible for preparing accurate quotes and sales orders, whilst providing expert advice on 4x4 accessories and parts. You'll play a key role in helping customers gear up for their next adventure. Reporting to the Branch Manager, you'll confidently convert enquiries into confirmed orders while delivering exceptional service and ensuring jobs run smoothly from booking through to completion.
What's in It for You:
* Generous Hourly Rate: Enjoy competitive pay that reflects your skills and experience.
* Awesome Discounts: Take advantage of significant employee discounts in our retail store - gear up for your own adventures!
* Career Growth: Opportunities to enhance your knowledge in the aftermarket accessory market.
* Join a Leader: Be part of an industry pioneer with a supportive, team-oriented culture that values collaboration, initiative and person growth.
What You'll Do:
* Drive Customer Satisfaction: From preparing accurate quotes and sales orders to providing expert advice on accessories and parts, you'll play a key role in helping customers gear up for their next adventure. We cater to diverse range of customers, including automotive dealers and trade clients.
* Provide Administrative Support: Manage bookings and inventory, while confidently handling counter, phone and email enquires with a professional, solution-focused approach.
* Coordinate Workshop Schedules: Work closely with the workshop team to schedule and coordinate accessory fitments, supporting workshop checks prior to delivery to ensure every job is completed on time, to specification and to the highest standard.
* Get involved in Epic Events: Participate in exciting events like 4x4 Shows and Open Days that showcase our brand and products.
Who You Are:
* Customer Service Enthusiast: Passionate about service, following up with customers, building relationships and a drive to make every customer interaction expectational.
* 4x4 Fanatic: Bring genuine passion for off-road vehicles and adventure with relevant knowledge or experience.
* Tech-Savvy Administrator: Comfortable using systems for maintaining customer databases, managing bookings, and streamlining processes.
* Team Player: Thrive in a collaborative, sales-driven environment, working with the team to drive store performance and achieve sales targets.
About us:
At ARB, we're not just a brand; we're a lifestyle. Our passion for off-road adventures drives us to innovate and create products that enhance the customer journey. As an ASX top 100 company with +2200 employees globally, we take pride in our commitment to excellence. Operating in 100 countries, our reputation is built on high-quality products and people who value quality, reliability, and practicality.
Are you ready to take your career off-road with ARB? Apply now and join us on this thrilling journey!
EXPRESSION OF INTEREST
Interested in exploring potential career opportunities with us? Submit your resume and cover letter to be part of our talent pool and be considered for upcoming roles.