Work in a supportive role where you will be responsible for completing sales orders by collecting all information from contracts, internal teams and clients. You will also raise client invoices, update the CRM system if required, ensure data completion and accuracy in the billing system, send out dunning letters as per credit policy and guidelines, contact overdue clients to collect cash, collaborate with internal teams to resolve data discrepancies, handle invoice queries and edits, enter invoices into the accounting system, and order and maintain office supplies.
Job Responsibilities
* Complete sales orders by collecting all information from contracts, internal teams and clients
* Raise client invoices
* Update the CRM system if required
* Ensure data completion and accuracy in the billing system
* Send out dunning letters as per credit policy and guidelines
* Contact overdue clients to collect cash
* Collaborate with internal teams to resolve data discrepancies
* Handle invoice queries and edits
* Enter invoices into the accounting system
* Order and maintain office supplies
Requirements
* At least 1 year of experience in customer service, order management, and/or billing
* Cash collection experience is a plus
* A customer service mindset and strong attention to detail
* Familiarity with various systems and managing ongoing admin tasks
* Availability for 3 days in the office and 1 evening per week for UK client calls and communication with UK staff
Benefits
* Work in a dynamic team environment
* Opportunity to learn new skills and take on new challenges
* Competitive salary and benefits package