Australia melbourne contract negotiableThe opportunity
Our client is a large federal government agency. They are seeking an EL1 Assistant Director - Hypercare, to join on a long term contracting basis in the Service Design Planning branch, and take a team leadership role in a new Hypercare team following the release of a new core enterprise system.
12 month contract plus 12 month extensions
Richmond or Geelong based, with 3 days in the office per week
Daily rate of $602.55 plus super per day
The role
As an Assistant Director, Hypercare, you will play a lead role in the Hypecare function and team, and oversee support for major and BAU production releases. This will include engaging with a wide variety of stakeholders, and leading teams in a complex Agile environment. Responsibilities of the role will include but are not limited to:
Managing the day issues and requirements of the team
Interpreting complex data and developing reports and documentation detailing complex issues for senior leaders and the team
Setting up Multi-Disciplinary Teams (MDTs) and lead complex collaboration meetings involving large groups of stakeholders, keeping stakeholders informed and drawing them towards solutions
Undertaking performance assessments and supporting the leadership team with performance management of their teams
Supporting the development of team culture, improving processes and developing ways of working
Developing Jira queries, or others via MS Tools, to support issues investigation
About you
The successful applicant will have:
Previous lead experience in hypercare, release management or similar, ideally in large, complex government or corporate environments
Strong project management skills to support release prioritization work
Ability to manage multi-disciplinary teams that may contain people with conflicting opinions and view points
Ability to analyse data across different data streams to deliver reports
Robust Stakeholder management and negotiation skills
Strong written communication skills
Previous experience using Jira and confluence
Please note that our client is a federal government department and they can only consider applicants who are Australian Citizens.
Apply: