Harvey Norman Commercial are a leading and unique supplier of goods and services to the Victorian building and construction industry offering product solutions for Architects, Builders, Designers, Developers and Plumbers. An exciting opportunity exists for a highly motivated Claims Officer to join their team located in Laverton North ! The ideal candidate will be a team player who thrives in a fast-paced environment, has outstanding attention to detail, analytical and time management skills. Your key duties will include but not limited to: Raising and processing Purchase Return Orders (PROs) PROs sent to vendors as per their requirements to ensure goods are inspected, approved and collected/returned in a timely manner. Reconcile pending PROs regularly, following up with vendors to ensure outstanding are processed within terms Reporting updates to the Purchasing & Commercial Manager as required Maintaining a list of unallocated (excess) inventory stock Processing bulk PROs in conjunction with the warehouse and following established procedures. Receive and assess returned stock in the warehouse as required. Pick and pack approved PROs, ready for dispatch to vendors as required. Maintaining the Excess Stock spreadsheet and managing its integrity Participate in stocktake twice yearly About you: The successful candidate will have outstanding customer service skills, preferably with an understanding of the Commercial industry. You will also have: Sound problem solving skills Excellent communication skills A great multi-tasker The ability to effectively communicate with customers, suppliers & internal staff A great team player A high attention to detail and the ability to work at a fast pace High learning agility and ability to work autonomously Experience with Microsoft Dynamics will be highly regarded What we offer: Generous staff discounts Harvey Norman is a strong advocate of career progression with a wide support network for professional development An environment where good performance is recognised and rewarded A flexible and positive work environment The ideal candidate will be able to commence as soon as possible. If you're ready to take the next leap in your career, love working in a team and delivering high quality results, then send through your application now!