Customer Banking Specialist Relief Job Description
We are seeking a Customer Banking Specialist Relief to join our team on a part-time basis.
This role requires the ability to work from branches in close proximity to the Salisbury Downs area.
Key Responsibilities:
* Build relationships with customers through meaningful conversations.
* Work with customers to help them use in-branch technology and digital banking options.
* Respond to customers' transactional needs, ensuring they leave satisfied.
* Perform Financial Health Checks to assess customers' financial needs.
* Process applications for personal loans, credit cards, and associated products.
* Engage with customers by participating in community events and fundraising activities.
Requirements:
* The ability to ask the right questions and find the right solutions.
* A passion for service excellence and customer satisfaction.
* An understanding of commercial retail environments and customer-centric solutions.
* Integrity and the ability to put the customer at the centre of every decision.
Benefits:
This role offers the opportunity to work in a busy, driven retail environment while providing holistic solutions for customers.
Our team is dedicated to delivering exceptional customer experiences.