Role Description
This is a full-time, on-site role for an
Operations Analyst
. The Operations Analyst will be responsible for analyzing and optimizing business operations to improve efficiency, productivity, and overall performance. This role involves reviewing existing operational processes, identifying bottlenecks or inefficiencies, and recommending data-driven solutions. The Operations Analyst will work closely with various departments to monitor key performance indicators (KPIs), assist in process improvements, and support strategic decision-making. This position plays a key role in ensuring that day-to-day operations run smoothly and align with the company's objectives.
Qualifications
* Strong analytical and problem-solving skills with the ability to assess and improve operational processes
* Proficiency in
data analysis tools
such as
Microsoft Excel
,
SQL
, and
business intelligence software
(e.g.,
Power BI
,
Tableau
)
* Solid understanding of
business operations
and ability to analyze workflows, processes, and systems for optimization opportunities
* Experience in monitoring and analyzing
Key Performance Indicators (KPIs)
and creating detailed reports to measure business performance
* Knowledge of
process improvement methodologies
such as
Lean
,
Six Sigma
, or
Agile
is a plus
* Ability to translate data into actionable insights and communicate findings effectively to stakeholders at all levels of the organization
* Strong attention to detail and ability to work with large datasets to derive accurate insights
* Strong organizational skills with the ability to manage multiple tasks and projects in a fast-paced environment
* Excellent communication skills to collaborate with different departments, understand their needs, and provide operational support
* Experience with
project management tools
(e.g.,
Asana
,
Trello
,
Microsoft Project
) is a plus
* Bachelor's degree in
Business Administration
,
Operations Management
,
Engineering
, or a related field is preferred
* Previous experience in an
analytical role
or
operations-focused position
is highly desirable