Job Overview
The Maintenance Technician position is a critical role that involves troubleshooting, repairing and maintaining equipment to ensure contractual commitments are met in a timely and cost-effective manner.
Key Responsibilities:
* Maintain records of technical knowledge regarding equipment and concepts
* Handle a heavy workload of calls effectively
* Keep customers informed of job status and provide updates as needed
* Manage workload and job scheduling efficiently
* Promptly complete all required paperwork accurately
* Obtain customer signatures on service reports for spot jobs
* Provide regular feedback to management on customer interactions
* Communicate effectively and promptly with colleagues and stakeholders
* Offer technical training and knowledge sharing opportunities to team members and clients as needed
As a skilled Maintenance Technician, you will be responsible for collaborating with multiple departments and representatives within the organization to achieve shared goals and objectives.