Agile Business Analyst / Systems Analyst – SAFe | Hybrid | Baseline Clearance
Join to apply for the Agile Business Analyst / Systems Analyst – SAFe | Hybrid | Baseline Clearance role at ZSoft Technologies Pty Ltd .
Location: Any major Australian city (Sydney, Melbourne, Brisbane, Canberra, Adelaide, Perth, Darwin, Hobart)
Working Model: Hybrid
Security Clearance: Australian Citizenship with Baseline Clearance
Seeking an experienced Agile Business Analyst or Systems Analyst to support delivery within a Scaled Agile (SAFe) environment. The role involves working across Agile Release Trains (ARTs), contributing to Program Increment (PI) planning, and supporting cross-functional scrum teams delivering digital government services.
Key Responsibilities:
* Elicit and document business requirements and user needs as testable user stories with clear acceptance criteria.
* Support PI Planning and contribute to all Agile Release Train events.
* Facilitate workshops to define new processes or identify improvements to existing workflows.
* Translate business needs into system workflows and design options.
* Work closely with product owners, developers, testers, and other team members in Agile teams.
* Manage complex stakeholder relationships and maintain strong networks.
* Participate in Agile ceremonies such as daily stand-ups, sprint planning, retrospectives, and showcases.
* Contribute to relevant Communities of Practice across the Agile Release Train.
* Support consistent delivery metrics and ensure alignment with delivery objectives.
Required Skills and Experience:
* Minimum 3 years' experience as a Business Analyst or Systems Analyst in Agile software or digital product delivery.
* Experience working in SAFe (Scaled Agile Framework) environments including ARTs and PI Planning.
* Strong understanding of Agile delivery concepts including user stories, Gherkin syntax, definition of done, and INVEST criteria.
* Proven experience in workshop facilitation and stakeholder engagement.
* Experience working on large-scale government transformation programs.
* Proficient in using Azure DevOps and Miro.
* Strong communication skills with ability to engage technical and non-technical audiences.
* Experience working in cross-functional and multi-disciplinary Agile teams.
Mandatory Requirements:
* Australian Citizenship.
* Active Baseline Security Clearance or ability to obtain one.
Desirable:
* SAFe certification (e.g., SAFe Practitioner, SAFe POPM).
* Other Agile certifications (e.g., CBAP, Agile BA, CSM).
* Experience contributing to Agile Communities of Practice.
* Experience delivering in a rapid and complex delivery environment.
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