Network Specialist Opportunity
We are seeking a highly skilled Network Specialist to join our team. As a key member of our network operations group, you will be responsible for providing expert-level support and configuration services for our FortiNet and Meraki SD-WAN solutions.
Your primary responsibilities will include:
1. Providing front-line support for our platinum-level customer base and escalating issues as needed.
2. Managing core network faults and collaborating with NOC and Engineering departments to resolve issues efficiently.
3. Leading the direction and formulating technical architecture for various departments in accordance with business strategy.
4. Collaborating with security and engineering teams to evaluate current software and technologies and provide feedback on potential risk factors.
5. Developing and maintaining network documentation, including network diagrams, IP addressing, and routing tables.
To succeed in this role, you will require:
* At least 5 years of experience in the Telco/ISP industry.
* Strong knowledge of WAN technologies, including MPLS, VPN, and IP Routing Protocols.
* Experience with packet captures and packet structure.
* Strong communication skills and ability to work under pressure.
In return, we offer:
* A flexible hybrid working arrangement (from home and office).
* 'Stay Connected Mobile' - access to a free mobile plan.
* 'Stay Connected NBN' - access to a free NBN 100 plan.
* 'Your Leave' - an additional 4 days of leave per year.