Food and Beverage Supervisors The Star Gold Coast Apply now Job no: 532099Work type: Permanent Full TimeLocation: Gold CoastCategories: ManagementSince 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.As a Food and Beverage Supervisor, your enthusiasm for creating unforgettable guest experiences will position you as a vital member of our leadership team, overseeing and assisting team members throughout their shifts. Your commitment to delivering top-notch customer service will be evident as you mentor and develop the team, while also providing insightful recommendations to enhance customer loyalty and satisfaction.This is a fantastic opportunity to assist in leading the team in one of our many venues at The Star Gold Coast, including our Signature and Casual Dining restaurants, as well as our variety of Resort Bars, Casino Bars and Private Gaming Rooms.A few of your responsibilities:Supervise the team on shift and assist with training, development and performance managementSet daily performance objectives for the team and supervise the service flow and performance standardsEnsure accurate cash handling procedures are followedAssist the Venue Manager to support achievement of financial and operational targetsEnsure an open line of communication at all times through daily shift briefings, and ensure a smooth transition and handover between shiftsMonitor the quality of food & beverages to service to ensure high standards are maintainedEnsure a high level of cleanliness and hygiene in the workplace and coordinate the maintenance and upkeep of all equipment and materialsWhat are we looking for:Supervisory experience within in a similar busy hospitality environment including a thorough knowledge of food and beveragesExceptional guest service skills with a proactive attitude and natural ability to communicate effectively with a diverse range of guestsHighly organised and eager, with a high attention to detailFlexible availability to meet the venue operating hoursCurrent QLD RSA Statement of AttainmentAbout you:As an expert within food & beverage, you understand the essence of leading a team to deliver a world-class service. With exceptional communication skills and the ability to create a fresh, positive and exciting environment where safety and service are paramount, you're poised to excel in this role.Your role will be pivotal in shaping the success of our venues at The Star. Join us in making a difference.What we can offer you:Complimentary meal on site every day including hot meals, sandwich bar and moreUniform laundered and ready for you daily on propertyUp to 30% discounts across award winning restaurants and accommodationDiscounted parking availableAn organisation that values diversity, teamwork and being your best selfLifestyle discounts including gym memberships, retail discounts and dry-cleaning servicesDiversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+Endless career growth and opportunities to learn and develop your careerPlease be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.Our cultureAt The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.The Star was awarded WGEA Employer of Citation for Gender Equality(2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.It's your time to SHINE!Click on the link below to make your next career move with The Star.Advertised: 01 May 2025 E. Australia Standard TimeApplications close: 11 May 2025 E. Australia Standard TimeThe Star Entertainment Group recognises the continuing connection to land, sea and community of First Nations peoples, and we pay our respects to Elders, past and present.We respectfully acknowledge the Traditional Owners of the land on which our properties are located - the Turrbal and Jagera people of the Brisbane region, the Yugambeh language people of the Gold Coast region, and the Gadigal people of the Eora Nation in Pyrmont.