WHO WE ARE Known best as the 'Undisputed King of Trainers', JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel. Founded in 1981 in Greater Manchester, UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion. In 2017, JD Sports first launched within the Australian market and has since expanded to 60 stores across all Australian states and New Zealand, with plans for continued future growth. Our mission is to offer unparalleled service and style to all our consumers. Working at JD Sports is a state of mind, an attitude, and a way of challenging the norm. We do not conform; we create our own path and are elite within our field. And now, we’re seeking talented and passionate individuals to join our team. THE ROLE Working at JD Sports is a state of mind, an attitude and way of challenging the norm. We do not conform; we create our own path and are elite within our field. After all, there is a reason why we are recognised internationally as the ‘Undisputed King of Trainers’. As a Department Manager, you will drive sales and KPI's, coach and develop your team and upkeep the visual standards, ensuring your department is replenished at all times. Drive conversion, sales and KPI performance Demonstrate exceptional Customer Service standards and supervise team to deliver a ‘service over task’ environment Work with BOH team to deliver shop floor product availability Uphold company retail standards and deliver store visual excellence Support management team to deliver all internal and external profit protection processes Support with new team members Inductions and on-going training to build bench strength for future store expansion Encourage team members to improve performance through effective coaching WHAT WE’RE LOOKING FOR 2-3 years leadership experience within retail or like industry You are passionate about creating an amazing service experience and culture for our customers You have a proven track record in driving and exceeding set KPI's and communicate well with all stakeholders You have excellent time management skills to ensure that daily priorities are executed in a timely manner Thrives in a fast paced, ever-changing environment Openly shares knowledge with the wider team to achieve common goals An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills Strong interpersonal and communication skills who thrives in social situations through engagement with customers WHAT’S IN IT FOR YOU? Work with some of the best product and biggest sports fashion brands in the market Training and development to evolve and shape your career Opportunity to progress across all areas of the business including Retail, Support Office, and our Distribution Centre Treat yourself with our attractive staff discount! This can also be used for friends and family Access to our Employee Assistance Program & Mental Health champions One month paid parental leave for full-time employees We are passionate about connecting with skilled and dynamic individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career. JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated. What are you waiting for? Apply today and kick start your JD Sports Journey. Please note, be applying for this role you consent for us to complete a VEVO Check in order to verify your working rights where required.