Overview
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together.
We are seeking a Principal Consultant to join our Customer Success team.
In this role, you will engage with our customers post‐sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation.
Your primary responsibility will be to lead projects throughout the entire project life‐cycle, defining, designing, developing and implementing custom enterprise‐grade solutions powered by Appian's cutting‐edge platform. You will work within an agile environment to understand client business processes and technical needs, launch new relational data models, develop APIs to integrate with multiple systems, partner with Appian Architects and Technical Delivery Managers, and lead/mentor consultants through fast‐paced software implementations. You will also collaborate with client technical teams and business users, driving adoption by empowering clients to build process applications independently.
Qualifications
To be successful in this role, you need:
* Passion for mentoring/developing others and experience leading teams through post‐sale software implementation.
* Ability to work with clients to define business processes and gather functional and technical system requirements.
* Excellent communication skills, passion for technology and continuous learning, and affinity for asking \"why\" and solving the right problems.
* History of success on cross‐functional teams; experience building products using agile methodologies (pair programming, stand‐ups, planning sessions, and sprints).
* Basic understanding of object‐oriented programming, experience with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc).
* Knowledge of software testing practices (test‐driven development, automated test suites within a continuous integration framework); integration experience using APIs such as REST and SOAP, JDBC connections, and web services.
* Familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers is preferred.
* 10+ years of hands‐on software development or technical consulting experience.
* B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related degree.
* Willingness to travel; 20% travel support for customer engagement.
Tools and Resources
* Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department‐specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First‐Friend program widely used as resources for new hires.
* Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including a leadership program for new and aspiring managers, a comprehensive library of specialized training through Appian University, skills‐based training, and tuition reimbursement for those aiming to advance their education.
* Community: We immerse you into a community rooted in respect from day one. Appian fosters inclusivity through eight employee‐led affinity groups that help employees build stronger internal and external networks by planning social, educational and outreach activities.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family‐forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at. Only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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