OverviewJB Hi-Fi is a leading Australian retailer offering technology, consumer electronics, home entertainment, and appliances at great prices.
We are committed to delivering unbeatable value, world-class brands, and exceptional customer service across our store network, online channels, and JB Hi-Fi Business.
We are focused on powering your career and welcome applications from individuals who are enthusiastic about starting or advancing a sales career.Why join JB Hi-Fi?
Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.Competitive remuneration, which may include generous sales commissions and other incentives depending on the role.Access to exciting career opportunities and comprehensive training and development programs as part of the JB Hi-Fi Group.Discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.12 weeks paid parental leave for eligible primary carers and flexible, hybrid working options where available.Employee Assistance Program (EAP) with counselling and wellbeing resources.Charity support through our Helping Hands workplace giving program.Commitment to sustainability with a goal of net zero carbon emissions by 2030.Job DescriptionInside Sales Account Manager: You will understand client needs and play a leading role in end-to-end service, including onboarding, accurate quoting, smooth ordering, and stock management via our supplier network.
You will also work with the JB Business e-commerce platform to boost online transactions and share in resulting sales.This entry-level opportunity is designed for individuals looking to start or advance a sales career, regardless of background or prior experience.
The role provides a welcoming platform for personal growth and achievement.Key ResponsibilitiesBuild strong customer relationships and provide comprehensive support to guide clients.Efficiently manage quoting, ordering stock, and key stakeholder relationships.Utilise cold and warm calling for prospecting and lead generation.Maintain thorough CRM records to enhance pipeline visibility.Collaborate with team members, suppliers, and customers for seamless operations.Excel in email communication, engaging clients and stakeholders regularly.Work autonomously while meeting business KPIs.Develop accurate sales forecasts for strategic insights.QualificationsTo be successful in this role, you will need:Effective communication: excel in phone and email communication and rapport-building.Problem solving and initiative: embrace feedback, creatively solve issues, and take calculated risks.Salesforce CRM proficiency: use Salesforce for leads, opportunities, and relationships.Strong analytical skills: interpret data and trends for informed decision-making.Microsoft 365 proficiency: use Excel, Word, and related tools for productivity.Cold calling proficiency: experience in cold calling or call centre roles is advantageous.JB Hi-Fi retail experience or exposure to similar brands is advantageous.Industry experience: prior sales experience is advantageous.LinkedIn Sales Navigator experience is advantageous.Additional InformationIf you are interested in this opportunity, please click apply and upload your CV.
All applications are confidential.
JB Hi-Fi Group is an equal prospect employer committed to diversity and inclusion.
If this opportunity excites you, please apply.
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