LAUNCESTON PATHOLOGY
Status : Full Time
Department: Data Entry
Role Summary:
* To provide exceptional customer service, both face to face and via the telephone.
* To enter request form data into our Laboratory Information System efficiently and accurately.
About The Role:
* Data entry of pathology request forms using laboratory application software
* Answering phone enquiries, emails and in person enquiries
* Provision of results to clients and medical practitioners
* Handling accounts, appointment bookings and general reception tasks
* Courier services with report delivery and sample pickup as required
* This position will have shifts assigned that may involve evening and weekend work - to be discussed at interview
* Other administrative tasks
Selection Criteria:
1. Previous data entry experience and competence with a range of computer application programs
2. Previous experience with or a sound knowledge of medical terminology - medical reception experience will be considered an advantage
3. A keen eye for detail and exceptional accuracy in data