Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Event Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.
As our
Partnership & Public Relations Manager
, you will lead the development and delivery of partnerships and public relations activities that elevate The Star Gold Coast's brand presence, deliver strong visitation and return, and drive guest engagement. This is a pivotal leadership role where you will manage high-profile partnerships, oversee PR initiatives, and deliver impactful campaigns and events.
Please note that this role is a 15-month contract commencing in February 2026.
A few of your responsibilities:
* Manage a range of commercial and community partnerships to deliver strong ROMI in line with our marketing strategy
* Review and assess current and future opportunities to maximise ROMI and enhance brand re-appraisal
* Lead the development and execution of PR, partnership and event plans
* Project manage partnership activations, working with cross-functional teams
* Ensure PR messages are communicated through targeted publicity channels to increase brand awareness and drive visitation
* Oversee and optimise allocated budgets, ensuring accurate monthly reporting, timely accruals, and effective collaboration with Finance and the General Manager Marketing
What we are looking for:
* Extensive experience in consumer Public Relations and Marketing Communications, coupled with proven ability to manage partnerships end-to-end, from contract negotiation through to execution and activation
* A strong and established network of local Gold Coast media contacts
* Exceptional communication and interpersonal skills to confidently lead discussions and manage stakeholder expectations
* Experience activating commercial partnerships and PR campaigns
* Understanding of relevant laws, including Privacy, Marketing, Casino Control Act, OH&S, and regulatory legislation
* Flexible availability to be able to attend media commitments, famils, events and/or activations when required
About you:
You're a strategic thinker and relationship builder with a passion for creating meaningful partnerships and compelling PR programs. You thrive in dynamic environments, balancing multiple priorities with confidence and precision. Your leadership style inspires collaboration and excellence, and your ability to identify opportunities ensures impactful campaigns that elevate brand presence and drive engagement.
Your role will be pivotal in shaping the success of our partnerships and PR strategy at The Star Gold Coast. Join us in making a difference.
What we can offer you:
* Opportunity to partner with some of the Gold Coast's most iconic brands, including the Magic Millions Carnival, Gold Coast SUNS, Gold Coast Titans, and Boost Mobile Gold Coast 500 - to name a few
* Complimentary meal on site every day including hot meals, sandwich bar and more
* Discounted parking available
* Up to 30% discounts across award winning restaurants and accommodation
* Supportive leadership team
* Mental Health and Wellbeing services
* Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
* Opportunity to work with elite professionals and assets
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Our culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values =
Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care
.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.
The Star was awarded
WGEA Employer of Citation for Gender Equality
and has been recognised as a
2025 PLATNIUM Employer
by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
It's your time to SHINE
Click on the link below to make your next career move with The Star.