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Technical claims consultant

Melbourne
Ensure Recruitment
Posted: 12 September
Offer description

Growth Opportunity To Support The Manager
- Support Other In The Team
- Be Part Of A Success Story

**What you will enjoy about this role**:

- Being responsible for working on technical claims as well as managing IDR claims within commercial property
- Being the technical expert in the team and providing support to less experienced team members, coaching them through the process
- Managing a smaller portfolio due to the complexity of claims
- Carrying out team audits and file reviews
- Liaising with clients and brokers, explaining policy wording and technical information regarding the claim
- Advising brokers/clients of denials, providing clear written communication to them
- Work on the claims manual with the Manager and also the audit framework

**What you will bring to the role**:

- Experience in commercial property claims
- Experience in dealing with disputed claims and managing them to a positive outcome
- Providing support to more junior team members to advance their skills
- Outstanding communication, written and verbal
- Advanced technical claims experience
- Strong communication with an objective mindset, being solutions and fact-focused

**The rewards for you**:
Being part of a successful growing business

WFH 2 days a week

An attractive salary package, based on your experience

Working in a supportive and respectful team environment

Growth opportunity to support the team Manager

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