Clinic Coordinator – Aesthetic Skin Co. by Lilly
Full-Time | Shepparton, VIC
Be part of a leading and growing medical aesthetics practice
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About the Business
Aesthetic Skin Co. by Lilly is a fast-growing, state-of-the-art medical aesthetics clinic located in Shepparton. Known for delivering exceptional client care and advanced aesthetic treatments, we are a passionate team of doctors, nurses, and therapists working together in a beautiful, purpose-built facility with nine clinical treatment rooms.
We are proud of our strong clinic culture grounded in professionalism, honesty, passion, and kindness.
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About the Role
We are seeking an experienced and highly organised Clinic Coordinator to manage the day-to-day front desk and administrative operations of our busy clinic. This full-time role is integral to ensuring a seamless and high-quality experience for every client while supporting the clinical team in delivering outstanding care.
This is an exciting opportunity to work in a fast-paced, supportive environment where your attention to detail, communication skills, and professionalism will be highly valued.
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Responsibilities
* Coordinate patient bookings, appointments, and enquiries with efficiency and warmth
* Manage administrative tasks including maintaining patient records, stock ordering, and payment processing
* Provide exceptional customer service as the first point of contact for clients
* Support clinical staff with operational needs and assist with minor clinical duties as required
* Ensure clinic policies and procedures are maintained to uphold the highest standards
* Foster a professional, welcoming, and organised clinic environment
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About You
You will bring a calm, confident presence and thrive in a dynamic, client-facing environment. You take pride in your work, enjoy being part of a team, and are committed to delivering an exceptional experience for both clients and colleagues.
Key requirements:
* Previous experience in a clinic coordinator, receptionist, or medical admin role (ideally in the aesthetics or healthcare industry)
* Excellent communication, interpersonal, and customer service skills
* Strong organisational skills with the ability to manage competing priorities
* Professional presentation and a client-focused approach
* A proactive, team-oriented attitude
* Interest or background in aesthetics, skincare or beauty is desirable
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Benefits
* Join a respected and growing brand in the medical aesthetics industry
* Work in a purpose-built, modern clinic with cutting-edge facilities
* Supportive team culture that values professionalism and collaboration
* Ongoing training and development opportunities
* Competitive remuneration and staff benefits
* Long-term career growth potential
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How to Apply
If this sounds like the right opportunity for you, we'd love to hear from you.
Please submit your resume and a cover letter outlining your suitability for the role via SEEK.
For more information or to request a full position description, please contact:
Email:
Phone:
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Applications close Monday, 30 September 2025
Shortlisted applicants will be contacted for Round 1 interviews in early October, with Round 2 interviews scheduled for mid-October.
We are conducting a structured, two-stage recruitment process to ensure the best fit for our team and workplace culture.