Administration Support Role
About the role:
* This position focuses on assisting with the renewal and revision of customer agreements by preparing updated contracts and ensuring accurate customer data.
* The successful candidate will review both expired and active customer contracts to identify those requiring updates, generate new agreements using the latest templates, and contact customers to confirm or update their information.
Duties and Responsibilities:
1. Review customer contracts to identify those requiring updates, and prepare revised agreements using the latest templates.
2. Contact customers to confirm or update their information, clarify contract details, and ensure agreement accuracy before sending.
3. Identify and correct inaccurate customer data in internal systems, and create and maintain up-to-date and reliable records.
4. Assist with document handling and general administration tasks to support the contract renewal process.
5. Organise and maintain digital and physical records of updated agreements in line with internal standards.
6. Establish a customer database within Microsoft Office to incorporate customer contact details, contract information, and compliance management tracking.
Requirements:
* Previous experience in administration is required, with a preference for candidates who have experience in preparing and updating contracts and generating customer databases.
* Excellent customer service experience is essential.
* Strong attention to detail and communication skills are required.
* Proficiency in Microsoft Office applications is a must.
Benefits:
* A 2-month contract with potential for extension.
* Flexible work hours.
* Access to a car is required due to the location.
If you think this could be the role for you, please apply now. Please send us a cover letter and a detailed resume in Word format (PDFs can be corrupted/not processed).