Are you a people-person who loves helping others and thrives in a fast-paced environment? SMAART is partnering with a trusted South Australian brand with nearly 120 years of history to find enthusiastic Customer Service Consultants for their Remediation team in Mile End.
Why you'll love this role:
* $35/hr + super, paid weekly
* Monday to Friday, 8:30am–4:30pm (no weekends!)
* Start 5th January 2026 – initial temporary contract until May 2026
* Work from home 2–3 days per week
* On-street parking and access to an onsite cafeteria
* Join a friendly, collaborative team where your efforts truly make a difference
About the role:
You'll be part of a dedicated team helping members resolve account matters and recover funds owed to them. This involves handling both inbound and outbound calls, providing clear and empathetic communication, and ensuring members have a seamless experience throughout the process. Your work will be pivotal in helping members feel supported and valued, while ensuring accurate records and data entry are maintained.
Key responsibilities:
* Contact members to assist with account reviews and repayments
* Resolve queries efficiently and professionally, ensuring a positive experience
* Accurately complete data entry and administrative tasks
* Work collaboratively within a supportive team while managing your own workflow
Who we're looking for:
* Strong customer service experience, ideally in a call centre, retail, or hospitality
* Excellent communication skills with empathy and professionalism
* Attention to detail and strong administrative ability
* Able to work independently and as part of a team
If you're ready to make an impact and be part of a team that values your contribution, apply now! For a confidential chat, call Hollie at SMAART on 8232 6008.
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