At GenesisCare, we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.Care to join the team?We have an exciting and diverse, full-time, permanent role available, based on the Sunshine Coast across our new Radiation Oncology Centre in the Noosa region and our Buderim clinic. The role has two main elements: a patient-facing Medical Receptionist role and a Community Engagement Administrative role. You will provide administrative support to clients and staff, maintaining professionalism, care, and friendliness in a dynamic environment. This position is ideal for someone with strong organizational skills and a desire to help others.Benefits of joining our team:Join a collaborative and energetic team passionate about outstanding patient care.Family-friendly hours, no weekend work.Modern facilities and a team-focused culture.A fast-paced, dynamic environment where no two days are the same.Opportunities for career development within GenesisCare.Brand new, state-of-the-art facilities.Free access to our Employee Assistance Program.12 weeks paid parental leave.Variety of local cafes and restaurants to explore during lunch breaks.Key responsibilities include:Working in a fast-paced administrative environment prioritizing patient care.Being the first point of contact for patients and referring doctors, face-to-face and over the phone.Collaborating with other departments to ensure smooth clinic operations.Community Engagement Role:Supporting marketing efforts by creating internal and external collateral using Dot Digital, Frontify, and Brandfolder.Developing a portfolio of advertisements for Queensland.Managing event collateral and stock.Assisting with internal and external events.Maintaining the Salesforce database.Medical Receptionist Role:Booking and confirming patient appointments and consultations.Traveling between Noosa and Buderim clinics as required.Managing doctors' diaries and ensuring administrative tasks are completed.Receiving and organizing patient referrals and taking prompt action.Using systems effectively for bookings.Promoting a positive company image and community relations.Billing and receipting during appointments.Accurately processing paperwork and data entry.Providing excellent customer service both face-to-face and over the phone.Adapting to ongoing changes and managing competing priorities.We are interested in candidates who:Have experience in medical administration and reception.Demonstrate strong time management and organizational skills.Possess a collaborative and flexible approach.Have strong communication skills to liaise with patients, staff, and practices.Have knowledge of Medicare and clinical systems like EMDAT, MOSAIQ, and PBRC (highly desirable).About GenesisCareJoining GenesisCare means becoming part of a passionate team dedicated to designing care experiences that deliver the best possible outcomes. With approximately 2,000 employees across 50 locations, our purpose is to improve cancer care and beyond. Join us to make a difference and find purpose in your career.GenesisCare is an Equal Opportunity Employer.
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