Sales Travel Consultant - Albany, WA
Job No: 531066
Brand: Flight Centre Brand
Work type: Full time
Location: Western Australia
Categories: Sales and Customer Service
About the role
Are you ready to turn your love of travel into a career that takes you further than you ever imagined personally and professionally? Your Flight Centre journey is uniquely yours, and we're here to champion it, celebrate it, and help it take flight. As a Flightie you're not just building a career – you're shaping a life filled with purpose, connection, and discovery.
What you'll be doing – where your passion will meet purpose!
* Work full‐time, on‐site in one of our retail stores on a rotating roster across a 7‐day trade.
* Plan itineraries, book travel and convert enquiries into bookings in person, over the phone and via email for our customers.
* Work towards individual KPIs and sales targets, selling whole holidays including flights, accommodation, car hire, tours, travel insurance, cruises, transfers and more.
* Build a customer base of new and returning customers from regular domestic bookings to lavish international holidays and everything in between.
* Be the expert, assisting customers with travel‐related questions such as visas, best time of year to travel, what to pack, where to eat, and more.
* Enjoy a base wage plus an uncapped incentive payment structure where you earn a percentage of every sale, with no cap on earnings.
What we're looking for – do you have the travel bug?
* A seasoned traveller with a history of international destinations and a go‐to person for travel recommendations, tips and tricks.
* Excellent organisational skills, able to take notes, manage a calendar and respond quickly to customers' phone calls and emails.
* Determination to meet sales targets and KPIs while balancing workload in a high‐pressure environment.
* Enthusiasm, passion and warmth that makes customers want to book with you every time.
* A savviness with computers, ready to toggle between various complex systems to find the right flight and package options.
What you will gain from a career with Flight Centre – let's unpack the benefits!
* Competitive wage: $65,000 equivalent for the first 90 days.
* Potential to earn $70,000 in the first year, with senior consultants averaging $100,000 and team leaders $138,000 annually, including superannuation and penalty rates.
* Access to industry travel discounts and chance to qualify for sponsored familiarisation trips to explore new destinations.
* Career opportunities in a network of brands and businesses across the globe – we promote from within.
* Social engagement with the Flight Centre culture, including reward & recognition events such as Global Gathering and EOFY Celebration.
* Free qualification with Certificate 3 & 4 in Travel & Tourism (worth $20k) through Australian Apprentice Training, with potential financial support while studying.
* A supportive workplace that embraces individuality and promotes reconciliation through our Reconciliation Action Plan, supporting Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave.
*Flight Centre is an equal‐opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.*
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