We're seeking retail professionals to help us deliver exceptional customer experiences during our peak trading period. Our team is the heartbeat of our business, and we need talented individuals who share our passion for delivering outstanding service.
About the Role
As a Retail Team Member, you'll be the face of our brand, providing friendly and helpful service to every customer, every time. You'll help shoppers find the perfect products for gifts, decorating & celebrations, and stay organized and adaptable during huge trading events like Click Frenzy and Black Friday.
Key Responsibilities
* Provide excellent customer service and ensure a positive shopping experience for every customer
* Help customers find products and answer questions about our range
* Contribute to sales and support your team to achieve seasonal targets
* Work across registers, replenishment, and customer queries in a fast-paced environment
What We're Looking For
We're looking for people who love working in a busy retail environment and thrive on providing exceptional customer service. If you have retail or customer service experience, that's a bonus! However, a positive attitude and strong communication skills are essential.
You'll need to be flexible to work weekends, late nights, and extended trading hours during peak periods. Our ideal candidate is someone who is quick to learn, willing to help wherever needed, and passionate about delivering an amazing customer experience.
Benefits
As a member of our team, you'll enjoy a range of benefits, including:
* Flexible rostering to suit your other commitments
* A supportive and collaborative team environment
* Ongoing training and development opportunities
* A competitive salary and incentive scheme
About Us
We're a leading retailer with a wide product range and expert staff who make us a trusted one-stop destination with a loyal customer base. When you join our team, you'll become part of a dynamic and innovative company that's committed to excellence and success.