Exciting role within the financial services as a Bilingual Customer Service Representative. Showcase your English and Mandarin skills.
**About the Company**
Join this incredible Melbourne founded company with a straightforward mission: to offer outstanding financial services to their clients.
**About the Role**
**Duties**
- Database management, updating existing accounts based on client requirements.
- Collaborate with Sales Team to fulfill client needs.
- Offer comprehensive client support, covering technical, operational, and trading aspects.
**Skills & Experience**
- ** Proficient in English and Mandarin language**:
- Demonstrates a strong interest in financial services
- 1-2 years of customer service or call centre experience
- Collaborative team player
- Exhibits calm demeanour, adept at handling complaints
**Culture**
Our company fosters a culture of continuous learning and support, offering comprehensive training on new systems to ensure everyone is equipped for success. With a close knit team who collaborate seamlessly, our culture is centred around focus, diligence, and mutual respect, further enriched by regular cross-team interactions.
**Benefits**
- Comprehensive training and ongoing support
- Enjoy monthly team lunches
- Join an award-winning, established Melbourne-based company with a reputation for excellence
**Job Reference No: 06810-0012941637BS