Why Choose
Us
Townsville City
Council is the largest local government authority in Northern
Australia.
We are committed to creating value by growing Townsville
through driving economic diversity and generating an enriching
lifestyle.
Our organisation
provides and maintains close to $9 billion worth of community
assets including water and wastewater network and treatment plants,
bridges, drainage, roads, waste management, community facilities,
sporting venues and more.
We contribute to an
active lifestyle for our residents and visitors through events,
providing recreational facilities, protecting the natural
environment and heritage, while creating a mentally and physically
healthy city.
We are driving
economic diversity and cultivating an enriching lifestyle, growing
a city for this and future generations by building a vibrant,
sustainable and innovative city.
Council’s
vision is for Townsville to be a connected, lifestyle driven and
innovation focused city while continuing to deliver service
excellence and to be led by our community to create an exciting
today and future.
Our
Vision: A globally connected community driven by lifestyle
and nature.
Our
Purpose: Grow Townsville
Our
Values: Safety, Excellence, Respect, Value,
Enjoyment
About the
Role
This position plays
a key role in carrying out water meter readings in an efficient and
accurate manner, whilst maintaining timely and accurate water meter
records for the organisation.
About You
The ideal candidate
will have:
- Proven ability to read, write and perform numerical calculations of a standard commensurate with the requirements of the position.
- Basic knowledge of Microsoft systems as well as computer-based programs such as water billing and meter reading management systems or able to quickly gain such knowledge.
- Knowledge of the customer service contract and relevant legislation relating to water use and regulations.
- Knowledge of Council's code of conduct for customer service responsibilities and how to deal with dangerous dogs.
- Knowledge or ability to gain knowledge of authorised entry conditions and water billing software.
- Knowledge of the Townsville region to enable timely reads and ability to develop efficient re-sequencing of reading routes.
- The ability to analyse basic information on the handheld computer devices and record applicable property information relevant to water billing requirements.
- Demonstrated experience working under limited supervision.
- Effective time management and efficiency skills.
- Demonstrated quality Customer Service, conflict resolution and negotiation skills commensurate with this classification level.
- High tolerance of animals, particularly dogs.
- Current Queensland “C” class driver’s licence.
How to
Apply
Your
application can be submitted through the 'Apply' button.
Please
include a cover letter (maximum 2 pages), outlining how your
skills, qualifications and experience would allow you to achieve
success in this role.
We also will require your resume and attached
copies of any licences and qualifications as per the key
requirements of the role.
For further
information review the Position
Description.
Closing
Date: 11.45pm, Monday 6 October 2025.
What We Offer
- 17.5% annual leave loading
- Up to 5 weeks annual leave
- Up to 3 weeks Personal/Carers Leave
- 14 weeks paid Parental Leave
- Domestic and Family Violence Leave
- Natural Disaster Leave
- Up to *13.5% Superannuation employer contribution for contributing members
- Salary Sacrifice opportunities
- Learning and Development opportunities
- Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities
- Employee Loyalty Program offering discounts at selected local businesses
- Employee Assistance Program
* The Council
contribution to employees' superannuation for contributing
employees shall be 13.5% of the employees' ordinary time earnings
subject to the employee contributing a minimum of 6% of their
ordinary time earnings.
We are
committed to creating a protected and inclusive workplace where diverse
styles, backgrounds, experiences, and perspectives are valued,
encouraged, and respected.
People from diverse backgrounds
(including but not limited to, Aboriginal and Torres Strait
Islander, people with diverse gender identities and sexualities,
people from different cultural and linguistic backgrounds, people
with disability, and veterans) are encouraged to
apply!
All successful
candidates are required to undergo drug and alcohol testing as part
of the recruitment process.
Please be aware Townsville City Council
has a ‘zero tolerance’ policy to drugs and alcohol in
the workplace.
If you need any
adjustments to be made to the recruitment process or if you would
like to discuss any accessibility requirements, please
contact or phone 07 4727 9004 for a confidential
discussion.
Attachments:
- Water Meter Reader_PD.pdf
Required Skill Profession
Material Recording, Scheduling, Dispatching, And Distributing Workers
📌 Water Meter Reader
🏢 Townsville City Council
📍 Townsville