Job Title: Administration 2IC
We are seeking a passionate and customer service-focused individual to join our team at Harvey Norman Castle Hill.
The successful candidate will have a good understanding of purchasing processes, general retail operations and liaising with customers to provide exceptional customer service.
About the Role:
* Passion for retail
* Highly motivated and results-driven person with outstanding customer service and communication skills
* Ability to work in a team environment
Key Responsibilities:
* Excellent communication skills in both verbal and written English
* Highly organised with great time management skills
* Ability to work under pressure, assist coaching, lead and motivate an enthusiastic team
* Assist administration manager in tasks including: Creditors, debtors, banking reconciliation, accounts payable and receivable, payroll, cash books and monthly reporting
* Motivated with a great eye for detail
* Able to work with minimal supervision
* Competent computer skills with advanced knowledge in Excel and Word
* Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
* Enthusiasm and willingness to learn with a "can do" attitude
* Ability to prioritise workload and meet deadlines
* Flexibility across retail trading hours including weekends, public holidays and late night trades
What We Offer:
* Generous staff discounts
* Harvey Norman is a strong advocate of career progression with a wide support network for professional development
* An environment where good performance is recognised and rewarded
* A flexible and positive work environment
This role requires a highly motivated and customer service-focused individual who can work effectively in a team environment.
We offer a generous package that includes competitive salary, career progression opportunities, and a positive work environment.