Senior Manager, Human Resources – Australia
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What you’ll be doing :
* Work closely with Global HR CoE Leads, Chief HR Officer, direct reports and Country Executive Committee to provide human resources leadership and support on matters affecting HR business operations, strategy and compliance which include and are not limited to human resources programs and policies, often encompassing several areas of human resources, including organisational development, employee relations, recruiting, compensation, benefits, performance management, training, safety, governance and research.
* The Country HR Lead will be responsible for providing guidance, support, on policy development and initiatives for country offices in a widespread region to align such roll outs and initiatives with Global mandates from HQ HR. The Regional / Country HR Lead must regularly engage with the Global HRBP team for technical matters and partner with key stakeholders in the leadership teams of the business units to bridge any HR operational gaps in a productive and efficient manner.
Compliance, Integrity & Ethics
* Gatekeeping adherence to legal and regulatory requirements in line with business needs and company policies.
* Assist as intermediary, when needed, with local labour counsel.
* Review all new hire / replacement positions change documentation and classification and ensure alignment of compensation levels with policies and practices and keeping internal equity whilst maintaining job design and levelling prescribed by HQ HR.
* Maintain an unbiased and inclusive mindset when embracing all HR processes in the Company.
* Conduct HR self-assessment as prescribed by HQ HR to identify country level gaps and follow through on improvements.
Accountability & Ownership
* Hold self and others accountable for all work activities, research and personal actions and decisions; follows through on commitments and focuses on those activities that have the greatest impact on attaining high-quality results for Business Partnering success with Key Stakeholders in the Country, primarily involving Head of Departments.
* Exercise ethical practices, respectful words and behaviours, and equitable treatment of others in all activities always.
Business Support, Training & Guidance
* Ability to review and understand effective communication concepts, tools, and techniques and always clarify and align with process owners for best possible outcome and clarity.
* Provide guidance on tools and resources to support and strengthen country HR operations.
* Provide HR guidance when appropriate and manages complex employee relations issues through effective, thorough, and objective investigations, where applicable.
* Consistently cascades and aligns HR business objectives with Country Executive Committee and employees.
* Manage employee relations, working closely with Country Executive Committee and provide guidance and assistance with local policy interpretation.
* Support performance management systems and appraisals including ad hoc performance support and training interventions as needed.
Workforce Planning
* Support business strategies and develop action plans with ability to apply this knowledge appropriately to diverse situations, including supporting, identifying, assessing, and / or securing new business for the organisation.
* Lead strategically within assigned area; develop programs that support goals and address any issues identified by the Country Executive Committee.
* Engage and advise local HR team on local recruiting strategies as hiring needs are identified within assigned locations in a timely fashion.
Reporting & Analytics
* Ability to prepare, submit and interpret accurate and complete HR related reports, payroll deliverables and any other statistical submissions.
* Ability to put into action processes, and techniques to assess internal and / or external business needs, expectations and meet or exceed those needs and expectations through providing excellent service directly or indirectly to business units in consultation with Global HRBP team.
* Capable of fulfilling regulatory reports and HQ reporting requirements in a timely manner with complete documentation and the paper trail on policy changes, procedure and process modifications, implementation on approved changes or documented deviations maintained at optimum.
Compensation and Benefits
* Lead, coordinate and support local HR Representatives and Head of Departments in local salary and benefits surveys including recommendations to newly devised or changes in local salary structures for Country Executive Office and HQ HR approval.
* Review and recommend benefits / allowances as proposed by Country Executive Committee in alignment with total compensation philosophy of Global Total Rewards.
* To spearhead culture initiatives through words and actions; partnering with business unit leaders to uphold the company’s foundation – vision, mission, culture, core values & brand promise.
About you :
* Bachelor’s degree in Human Resources Management, Business Management or related disciplines with 5+ years relevant experience or better.
* Cross Functional Management and exposure to all levels in the organisation are added advantages.
* Demonstrated experience working with Global HR teams to implement process improvements, policies and HR programs as required.
* A passionate people-centric professional who is commercially savvy with keen interest in business and process improvement.
* Self-starter who works well independently, able to articulate to all levels of employees and build strong rapport with internal stakeholders.
* Ability to partner, influence, and work effectively with all levels of Management both at Headquarters and the Country.
* Ability to work effectively in a very fast paced environment with multiple competing priorities in a global business culture.
* Strong data literacy capabilities for data interpretation, submission and collection.
* Strong people advocacy and networking skill and ability in building multi-cultural relationships.
* Positive person with growth mindset, strong capacity in problem-solving ability to develop and implement practical solutions.
* Capable of driving excellence and flexible in approach with a learning attitude.
* Good reporting and analytical skills with ability to deliver compelling, engaging, informative, transformative, educational, enlightening, and / or instructive presentations.
* Ability to maintain high level of confidentiality and professionalism.
* Having worked in the hospitality or retail sector is a plus.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Human Resources
* Hotels and Motels and Food and Beverage Services
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